"Thank you very much, was really pleased with the work your crew did."

"Came out promptly after our call. Very polite and professional. Completed work satisfactorily."

"Great job and always on time.
Friendly and very courteous"

SERVPRO is one of three mitigators I use on a regular basis in my role as the claims manager. SERVPRO has adhered to my three demands for the twenty years I have been using them for claims. Number one, I have to trust them because I am sending them into houses in most cases are owned by absentee owners. I have never had a complaint of missing items. Number two, if they cannot get to the damage quickly they must tell me. They have always been honest with me in this case. Number three, I don't need to hear the good news but I insist on hearing the bad news about a claim. SERVPRO has earned my trust!

"SERVPRO did a fantastic job with mold removal and cleaning. They were prompt, professional and very HONEST. Efficiently completed the job and would return at any time if requested." 

I have been extremely satisfied with the help I received from SERVPRO after hurricane Florence. They responded quickly to my call for help with the mitigation and demolition of affected areas. When it came time for restoring the damaged areas they provided excellent contractors (when experienced contractors were in short supply in Carteret county)!
They responded promptly to all requests for follow-up work. At a time when everyone was so overwhelmed by the scope of the hurricane devastation, it was a great relief to have experienced professionals to work with.