Recent Posts

October is Fire Prevention Month

10/4/2023 (Permalink)

Cooking Fire Cooking Safety

Its October, which means it is National Fire Prevention Month. National Fire Prevention Month was created back in 1925 by President Calvin Coolidge, October was proclaimed to be Fire Prevention Month in response to the Great Chicago Fire of 1871, which killed more than 250 people and destroyed more than 17,000 buildings. It is now 2023 and this years theme is "Cooking Safety Starts with You". Here are six key steps to look out for to protect yourself and your family from a cooking fire. 

1. Pay Attention to What You're Cooking

2. Watch Your Surroundings

3. Watch for placement of Pot Handles 

4. Keep your Kitchen Clean

5. Kid and Pet-Free Zones

6. Buy a Fire Extinguisher 

We here at SERVPRO of Carteret and E. Onslow take fire safety very seriously. We want all of Carteret and Onslow County to be safe while cooking in the kitchen, especially with the holiday season coming up! 

October - Fire Prevention Month - After Fire Cleaning

10/4/2023 (Permalink)

Bathroom Vent Caught Fire Bathroom Vent Caught Fire

October is Fire Prevention Month and we here at SERVPRO of Carteret and E. Onslow Counties take fie damage very seriously and are professionals at cleaning up post fire damage. Smoke and soot can be toxic, creating a hazardous situation for your property. Even if a fire is contained in one area, smoke, and soot can travel throughout a structure. Our professionals are highly-trained, with the experience, tools, and knowledge to clean up fire damage and remove the smell of smoke. In keeping with our goal to restore your home and cherished possessions to their pre-fire condition, we use appropriate personal protective measures to safely clean, deodorize and restore your property.

Getting Back to Business Quickly After a Fire

Any disruption in business hurts your bottom line. Our fire damage restoration specialists can respond quickly and understand a business owner's unique issues after a fire. When faced with fire damage cleanup and smoke damage removal, our goal is to help you get your business up and running again as soon as possible.

When faced with a large commercial fire, SERVPRO's large loss teams can handle any sized fire damage and will work alongside our local SERVPRO experts.


October - Fire Prevention Month - Commercial

10/4/2023 (Permalink)

Commercial Fire Services Commercial Fire Services
Commercial Property Fire and Smoke Damage Restoration

Fire damage at your commercial property is devastating. That’s why SERVPRO® responds as quickly as possible to evaluate the situation. We work with you to restore your business to its pre-fire condition. 

Commercial Property Remediation After a Fire

Fire damage, storm damage, and water damage can be a shock to you, your employees, and your customers. SERVPRO’s professionals will handle the commercial restoration process as fast as possible so you can get back to business. When a large disaster strikes your commercial property, our large-loss specialists can handle any sized disaster.

In the event of a widespread event, the SERVPRO Disaster Recovery Team is strategically located and placed ahead of time, to respond Faster to any size disaster™ to help get your business back in operation as soon as possible. 

Minimize Downtime After Commercial Fire Damage

Having an emergency plan is good for protecting your business. Our local teams will work with you to create your Emergency Ready Plan. Please contact your local SERVPRO so when disaster strikes, you are ready.

October - Fire Prevention Month - Water Damage

10/4/2023 (Permalink)

Fire Contents Fire Contents

Fire damage, including smoke and soot, affects not only the structure of your house, but also your belongings. SERVPRO® understands your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home.

Contents Restoration

SERVPRO specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items can be restored to pre-fire condition. We'll use several methods to clean your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning due to fire damage, SERVPRO can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is complete, we'll work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. SERVPRO can coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO can save a great deal and help minimize additional damage.

Depending on the type of documents, and the level of fire, smoke, or soot damage, there are five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Storm Damage Repair and Restoration

10/4/2023 (Permalink)

Commercial Storm Team Large Loss Storm Team

When any type of natural disaster, big or small, strikes your property, our storm damage professionals are available when you need clean-up, repair, or restoration.

SERVPRO is the #1 Property Damage and Restoration Company

Floods. Tornadoes. Hail. Hurricanes. Snow. Wind. Ice. Each natural disaster brings its own type of devastation and damage. With 2180 locations in the U.S. and Canada, SERVPRO’s storm damage clean-up experts are Faster to any size disaster™. Our proprietary cleaning solutions, advanced equipment, and decades of experience will help return your property to preloss condition.

SERVPRO Disaster Recovery Team

  • Commercial Storm Damage Restoration 
  • Commercial Construction Services 
  • Commercial Large Loss and Disaster Recovery 

When needed, the SERVPRO Disaster Recovery Team is called into action. This team mobilizes from across the country to support large-scale, natural disaster damage events. We provide Commercial Damage Restoration, Commercial Construction Services, and Commercial Large Loss and Disaster Recovery.


Cleaning Services

10/4/2023 (Permalink)

Residential and Commercial Cleaning Services Residential and Commercial Cleaning Services

Cleaning Services

When daily life starts to take a toll on your home, SERVPRO’s residential cleaning services can give it a deeper cleaning than a basic home cleaning service can give.

General Cleaning Services

Life can get a little messy sometimes. When it does, we can help you clean it up.

We're the PROs in Home Cleaning

You know how it is. Sometimes things just happen: spills on the carpet, pet accidents, and the general wear and tear of everyday life. These things take their toll on your carpets, upholstery and other items. Sometimes you need a deeper clean for your home than you can do yourself. You need a professional cleaning company that can provide heavy duty cleaning services. That’s when you can call the certified professionals at SERVPRO. Our experienced professionals are trained in a variety of cleaning methods for carpets, drapery, blinds, upholstery and hardwood floors. We’re backed by more than 50 years of experience in the cleaning and restoration industry and have the training and equipment to give your home a higher level of cleanliness.

Our Highly Trained Restoration Specialists can restore your Carteret or East Onslow County Home

9/19/2023 (Permalink)

Group Photo Your SERVPRO of Carteret & E Onslow Counties Storm Team in Valdosta, Georgia!

SERVPRO of Carteret & East Onslow Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Carteret & East Onslow Counties

SERVPRO of Carteret & East Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold and Water Damage in Home in Morehead City

9/19/2023 (Permalink)

Mold on Ceiling Mold on the ceiling!

When the hot water heater let go and flooded their house, these homeowners called SERVPRO immediately.  Our SERVPRO crew arrived in an hour and a half to find water standing everywhere.  After extracting the excess water, SERVPRO of Carteret and East Onslow determined that the water had permeated under the baseboards in the rooms adjacent to the hot water heater.  The homeowners could not imagine that the water had made it's way under the baseboards and had started to wick up the sheetrock behind the wainscoting..... until they saw it for themselves.  They were equally surprised to see that mold was growing on the back side of the baseboard.  That led us to believe that there had been a slow leak in the days leading up to the water heater erupting.  SERVPRO understands the science behind water damage mitigation, let us help make your home, "Like it never even happened." 

National Preparedness Month

9/19/2023 (Permalink)

Green post September is National Preparedness Month!

No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. The property restoration professionals at SERVPRO, an industry-leading provider of fire and water cleanup and restoration services, reminds home and business owners that preparing in advance is the best thing you can do to help minimize a disaster’s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month – a time to create, or update, your plan for when disaster strikes.

“In the same way that people make ‘resolutions’ at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year,” said Rick Isaacson, CEO of SERVPRO Industries, LLC. “Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month’s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly.”

Water Damage to Home in Emerald Isle

9/19/2023 (Permalink)

Fans on the floor Creating a water drying cyclone!

This family’s Emerald Isle residence experienced serious water damage after a water pipe burst. SERVPRO of Carteret & East Onslow has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we extracted the water and set up drying equipment for 3 days. The family was very grateful to be able to use the space again within a matter of days!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Carteret & East Onslow arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of Carteret & East Onslow Counties at 910-326-1344. We’ll make it “Like it never even happened.”