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Fire Damage Safety Tips

5/1/2023 (Permalink)

Fire around home Fire Safety around your home or business.

One way to reduce the potential for fire
damage is to get rid of combustible materials within 30 feet of your home. This could be fireprone vegetation, firewood stacks, combustible patio furniture, umbrellas, etc. Here are a few examples of ways to remove fire hazards from around your home: Remove combustible litter on roofs and gutters, trim tree branches that overhang the roof and chimney, eliminate all combustible materials within 30 feet of the home, make sure all grills and fire pits have no flames left in them before going to bed that night or leaving your home, and make sure all battery items that require to be plugged in are unplugged when leaving your home or turning in for the night. There are many more ways to proyect your home and business, we suggest going on the FEMA website and seeing their list of fire safety tips. 

SERVPRO Emergency Ready Program

5/1/2023 (Permalink)

Tablet with geen screen ERP Preparedness Checklist

When disaster strikes your business, having a plan in place ahead of time for what you will do can make all the difference in whether your business survives the event. The majority of businesses that come out stronger on the other side of an emergency are the ones that pre-planned for one. That’s where SERVPRO’s Emergency Ready Plan (ERP) can help give you, your employees and customers peace of mind. You can trust that whatever might happen to disrupt daily business will only be temporary. With our Emergency Ready Plan, your business will be able to minimize interruption because you’ll know what to do and what to expect if any-sized disaster strikes. This is important to timely mitigation and can help minimize how water and fire damage can affect your business.

Avoid a cleaning disaster by kowing the type of fibers.

5/1/2023 (Permalink)

Fibers Know your Fiber type

Avoid a cleaning disaster by knowing the type of fibers in the material you're cleaning. Knowing the fiber type and using the right cleaning product and method could be the difference between restoration and replacement.

Natural Fibers: Plant fibres include seed hairs, such as cotton; stem (or bast) fibres, such as flax and hemp;leaf fibres, such as sisal; and husk fibres, such as coconut. Animal fibres include wool, hair and secretions, such as silk.

Man-Made Fibers: fibres are produced are known as polymers, a class of compounds characterized by long, chainlike molecules of great size and molecular weight. Many of the polymers that constitute man-made fibres are the same as or similar to compounds that make up plastics, rubbers, adhesives, and surface coatings.

Synthetic Fibers: made of synthetic materials, usually formed through chemical processes. The fibers are generally extracted during the chemical process using a spinneret, which is a device that takes polymers to form fibers.

Mineral fiber: fibrous inorganic substances made primarily from rock, clay, slag, or glass. These fibers are classified into three general groups: fiberglass (glass wool and glass filament), mineral wool (rock wool and slag wool), and refractory ceramic fibers (RCF).

Application of Surface Disinfectant.

5/1/2023 (Permalink)

Servpro oxide container Application of Surface Disinfectant.

For proactive and reactive viral pathogen cleaning, one product we rely on is SERVPROXIDE. The disinfectant is effective against a range of pathogens, EPA-registered, and is NSF Rated which means rinsing isn't required on food contact surfaces. SERVPROXIDE™ is an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer. It is designed to kill harmful bacteria, viruses and mold on hard surfaces and is an effective sanitizer for soft surfaces. It carries the EPA’s lowest toxicity rating making it safe for everyday use. SERVPROXIDE removes gross filth adn heavy soiling, it is made safe to be used straight so no mixing is required. Our SERVPRO technicians apply the product using a cloth sponge, mop, or sprayer, they let it dwell up to 5 to 10 minutes then wip off the access.  

We Offer Commercial Cleaning Services!

10/10/2022 (Permalink)

Techs and equipment We Offer Commercial Cleaning Services!

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Carteret & East Onslow can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call SERVPRO of Carteret & East Onslow. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on our Professionals to make your workspace or warehouse look its very best.

SERVPRO of Carteret & East Onslow will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Have Questions? Call Today 910-326-1344

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. Visit our Certified: SERVPRO Cleaned page and let us show you how we can make your building safer and ready to get back to business.

Specialty Cleaning Services

SERVPRO of Carteret & East Onslow offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Certified Water Restorators

10/10/2022 (Permalink)

IICRC Logo Certified Water Restorators

ERVPRO of Carteret & East Onslow Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Crystal Coast's 24/7 365 Local Connection For Storm Remediation

10/10/2022 (Permalink)

SERVPRO saying on a storm damage image Crystal Coast's 24/7 365 Local Connection For Storm Remediation

SERVPRO of Carteret and East Onslow Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 910-326-1344

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carteret and East Onslow Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carteret and East Onslow Counties

SERVPRO of Carteret and East Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Tips for your Commercial Property

10/10/2022 (Permalink)

Men in suits Mold Tips for your Commercial Property

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your commercial business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside the building.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Carteret and East Onslow Countiesfor mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Carteret and East Onslow Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold in your home or business, Call Us Today – 910-326-1344

Fire Prevention Week 2022

10/10/2022 (Permalink)

Pan on fire in the kitchen Fire Prevention Week 2022

Fire Prevention Week 10/4 – 10/10 2022

We have a whole week dedicated to fire prevention. Why is that? Fire Prevention Week is observed each year during the week of October 9th in commemoration of the Great Chicago Fire. This fire caused devastating damage. More than 250 people killed, 100,000 people left homeless, more than 17,400 structures destroyed, and more than 2,000 acres of land burned. Did you also know that every 90 seconds a residential fire occurs somewhere in the United States?

Here in eastern North Carolina, the weather has started cooling down in the evenings and we have come into what most would call “bonfire season”. We want to share some backyard fire pit safety tips with you to ensure your fun evening doesn’t become an uncontrollable nightmare. Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, telephone wires, and at least 25 feet away from apartment or multi-residence buildings.

  • Make sure that the seating area is large enough and properly placed for comfort and ventilation.
  • Check wind direction before lighting a fire.
  • Don’t use flammable fluids (gasoline, lighter fluid, etc.) to light or relight fires.
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Burn only dry material. Damp material will create excess smoke. 
  • Use a commercial fire pit screen on top to help prevent large amber from leaving the controlled area. 
  • Don’t wear flammable clothing (like nylon) or any loose-fitting clothing.
  • Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.
  • Keep a fire extinguisher, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Clean, Sanitized, Work Environment.

10/10/2022 (Permalink)

Men in suits Clean, Sanitized, Work Environment.

STOP the spread of germs with a professional cleaning for your home or business. SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bio-remediation services to clean, disinfect and sanitize their properties, SERVPRO uses EPA approved products and follows the CDC guidelines for cleanup practices. If you are interested in inquiring about our services we're here to help - 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.  We can help minimize the spread of germs and pathogens with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitation standards, making us the #1 choice for cleanup and restoration.

Call 910-326-1344 or email us at to see how we can help clean your home or business. Here is your keep clean checklist: wash hands, avoid touching face, clean and sanitize house, clean and sanitize office.