National Preparedness Month

9/19/2023 (Permalink)

September is National Preparedness Month!

No matter where you live or work, emergencies caused by weather, fire, wind, water, and other natural or manmade disasters can strike at any time and are largely unpredictable. The property restoration professionals at SERVPRO, an industry-leading provider of fire and water cleanup and restoration services, reminds home and business owners that preparing in advance is the best thing you can do to help minimize a disaster’s impact on your loved ones and your property. Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month – a time to create, or update, your plan for when disaster strikes.

“In the same way that people make ‘resolutions’ at the New Year, National Preparedness Month is a great time to resolve to create a plan, or review your existing plan, each and every year,” said Rick Isaacson, CEO of SERVPRO Industries, LLC. “Everyone needs a comprehensive emergency plan. Business owners also need to plan for business interruption and continuation. But equally importantly, families and businesses alike need immediate access to data like emergency and insurance contacts, shut-off valves, electrical panel locations, and the line of command to authorize work so emergency responders can react quickly and appropriately during the emergency. This month’s focus on preparedness is a great incentive for both families and businesses to put a plan in place and review it regularly.”

When Storms or Floods hits, SERVPRO of Carteret & East Onslow Counties are the ones to call!

9/19/2023 (Permalink)

SERVPRO Storm Team

SERVPRO of Carteret & East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret & East Onslow Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Basement Flooding got ya down?

9/19/2023 (Permalink)

SERVPRO storm damage

Call today, 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Always remember, the longer you wait, the worse the problem will become.

The bottom line about basement flooding is that it can jeopardize your health, your safety, and your home's integrity. It is well for giving SERVPRO of Carteret & East Onslow Counties a call. Our trained professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We are flooded basement professionals!

• We are Available 24 hours/7 days a Week For You.
• We are a Preferred Vendor to Many National Insurance Companies.
• We Bill the Insurance Company Directly.
• Our Technicians are Highly-Trained in Water Restoration Techniques. 
• We use IICRC Restoration Standards. 
• Advanced Inspection and Extraction Equipment.

You can't fully prepare for storm damage, but you can fully Trust SERVPRO is there for you 24/7

9/19/2023 (Permalink)

SERVPRO water damage

Residential Services

Whether your Carteret or East Onslow County home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services. 

• Water Damage Restoration
• Fire Damage Restoration 
• Mold Remediation 
• Storm Damage Restoration 
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Carteret or East Onslow County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and the expertise to respond promptly with highly trained technicians to get to your property back to business. 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

When a storm strikes your Emerald Isle home, what do you do?

7/11/2023 (Permalink)

Storm Damage to home in Emerald Isle

Here at SERVPRO of Carteret and East Onslow Counties we understand water damage that occurs from storms, we live here at the Crystal Coast just like our customers do so when a storm strikes our community it always strikes us as well. When a storm strikes our community we put our customers first and respond quickly to get them the help and services they need to be able to get their home or business back up and running, here is a few things that you can do once you realize a storm is going to hit your area or if your home or business has already been affected by a storm:

-Make sure you have a safe area for you and your family to be during a storm/after a storm

-Make sure you have supplies because more then likely you will lose power

-Make your pets and animals are inside or somewhere safe and dry.

-Have all emergency personnel numbers for your area as your disposal

-Call SERVPRO of Carteret and East Onslow Counties BEFORE a storm to schedule an ERP so your home or business will be properly and quickly taken care of

-If you experience storm damage at your home or business call SERVPRO of Carteret and East Onslow Counties, We are Here To Help 910-326-1344 

Crystal Coast's 24/7 365 Local Connection For Storm Remediation

10/10/2022 (Permalink)

Crystal Coast's 24/7 365 Local Connection For Storm Remediation

SERVPRO of Carteret and East Onslow Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 910-326-1344

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carteret and East Onslow Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Carteret and East Onslow Counties

SERVPRO of Carteret and East Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm Damage in the Basement? SERVPRO's Here To Help!

9/8/2022 (Permalink)

Storm Damage in the Basement? SERVPRO's Here To Help!

Call today, 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Always remember, the longer you wait, the worse the problem will become.

The bottom line about basement flooding is that it can jeopardize your health, your safety, and your home's integrity. It is well for giving SERVPRO of Carteret & East Onslow Counties a call. Our trained professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We are flooded basement professionals!

• We are Available 24 hours/7 days a Week For You.
• We are a Preferred Vendor to Many National Insurance Companies.
• We Bill the Insurance Company Directly.
• Our Technicians are Highly-Trained in Water Restoration Techniques. 
• We use IICRC Restoration Standards. 
• Advanced Inspection and Extraction Equipment.

Your 24 hour Connection to Local Storm Restoration

10/25/2021 (Permalink)

SERVPRO your Local Restoration Professionals

SERVPRO of Carteret adn East Onslow Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 910-326-1344

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carteret and East Onslow Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Carteret and East Onslow Counties

SERVPRO of Carteret and East Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Jacksonville, NC Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/8/2021 (Permalink)

This Jacksonville home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Carteret and East Onslow Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 910-326-1344

Have Questions about Basement Flooding?

9/3/2021 (Permalink)

Water damage in the basement from a storm.

Call today, 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Always remember, the longer you wait, the worse the problem will become.

The bottom line about basement flooding is that it can jeopardize your health, your safety, and your home's integrity. It is well for giving SERVPRO of Carteret & East Onslow Counties a call. Our trained professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We are flooded basement professionals!

• We are Available 24 hours/7 days a Week For You.
• We are a Preferred Vendor to Many National Insurance Companies.
• We Bill the Insurance Company Directly.
• Our Technicians are Highly-Trained in Water Restoration Techniques. 
• We use IICRC Restoration Standards. 
• Advanced Inspection and Extraction Equipment.

When Storms or Floods hits, SERVPRO of Carteret & East Onslow Counties is ready!

9/1/2021 (Permalink)

SERVPRO hurricane preparedness

SERVPRO of Carteret & East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret & East Onslow Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Storm Damage in Emerald Isle

6/22/2021 (Permalink)

Storm Damage in the Master Bathroom

This family’s Emerald Isle home suffered serious damage after a recent hurricane. Thankfully they called SERVPRO of Carteret & East Onslow and we were able to help them and several other Emerald Isle families clean up debris and restore the property to preloss conditions. The homeowners were grateful that our 24/7 services were available to them in their time of need. 

If your home has been damaged by severe floods or storms, call us right away at 910-326-1344. Disaster can strike when we least expect it, but SERVPRO of Carteret & East Onslow will be there to help you weather the storm.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Carteret County 24 Hour Emergency Water Damage Service

9/9/2020 (Permalink)

SERVPRO of Carteret and East Onslow Counties provides 24 hour fire and water damage restoration service in Carteret County

SERVPRO of Carteret adn East Onslow Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 910-326-1344

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carteret and East Onslow Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Carteret and East Onslow Counties

SERVPRO of Carteret and East Osnlow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Morehead City Water Damage Event

9/9/2020 (Permalink)

SERVPRO of Carteret and East Onslow Counties provides 24 hour fire and water damage restoration service in Morehead City, NC

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carteret and East Onslow Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cateret & East Onslow Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 910-326-1344

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Jacksonville, NC Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/9/2020 (Permalink)

This Jacksonville home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Carteret and East Onslow Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 910-326-1344

When Storms or Floods hit Emerald Isle, SERVPRO is ready!

9/9/2020 (Permalink)

When Storms or Floods hit Emerald Isle, SERVPRO is ready!

SERVPRO of Carteret and East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Emerald Isle we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Don't Sweat the Storm

10/10/2019 (Permalink)

Here at SERVPRO of Carteret & East Onslow Counties, we are always "Ready for whatever happens" and we want to help you be ready too! You can't predict what Mother Nature will throw your way, but you can take certain steps to prepare for the unexpected.  Most of us who have lived in this area know our disaster checklist and we make sure to have our flashlights, batteries, water and gas on hand. But what about your business? Have you ever thought about preparing your business for the unknown? If you haven’t, SERVPRO of Carteret & East Onslow Counties is here to help. We offer a free, Emergency Ready Profile to help our commercial clients have a plan in place to deal with fire or water damage. With this amazing service you have everything you need at your fingertips in our Emergency Ready App, available on all iOS and Android systems. For more information, or to schedule a consultation with one of our sales team, call 910-326-1344.

When Storms or Floods hit Carteret and East Onslow Counties, SERVPRO is ready!

3/5/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage

SERVPRO of Carteret and East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret and East Onslow Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

When Storms or Floods hits, SERVPRO of Carteret & East Onslow Counties is ready!

8/29/2016 (Permalink)

SERVPRO of Carteret & East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret & East Onslow Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Havelock NC Fire Caused by Fireplace Puffback

8/12/2014 (Permalink)

This fireplace insert was the source of the puffback.

Puffbacks are usually caused by the delayed ignition of a buildup of combustible gases; it's really like a small explosion.  The resulting smoke and soot are blown out of every possible opening and can soil a single room or even a whole house.  Several rooms in this home in Havelock had to be cleaned as a result of the puffback.  In this case, every nail head on the sheetrock became visible, we call these nail pops.  Smoke has a magnetic quality and is attracted to the metal nails holding the sheetrock in place, it shows up as a series of dots along the joints.  SERVPRO cleaned the walls, ceilings and some of the customer's furniture.  All the walls and ceilings in those rooms had to be primed and painted.  Because we had done such a thorough job cleaning, there was no reason to deodorize.  With that in mind, GAS LOGS can cause the same issue over an extended period of time if they have not been serviced regularly or if they are misaligned.  If you use your gas logs a lot during the winter and haven't had then serviced in a couple of years, go ahead and have it done before heating season.