Jacksonville, NC Fire Damage Cleanup and Restoration

After the fire trucks leave, your Jacksonville home will likely suffer from not only fire and smoke damage but also significant water damage from firefighting efforts. SERVPRO of Carteret & East Onslow Counties has the specialized fire and water damage restoration training, personnel, and equipment to respond immediately and to quickly restore your home to pre-fire condition.

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Carteret & East Onslow Counties

Fire, Smoke, or Soot Damage? Call Today (910) 326-1344

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Jacksonville home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

SERVPRO of Carteret & East Onslow Counties is dedicated to responding immediately to your Jacksonville fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of Carteret & East Onslow Counties is locally owned and operated so we’re already nearby and ready to help Jacksonville residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your Jacksonville, NC home has been struck by fire and smoke damage, SERVPRO of Carteret & East Onslow Counties is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (910) 326-1344 so that we can begin the process of making your fire incident a memory.

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