24/7 Emergency Service
Fire Damage Restoration Process
If you are dealing with fire damage of any kind, the experienced team at SERVPRO of Carteret & East Onslow Counties is ready to respond. Since we are locally owned and operated, we are prepared to service fire damage, and are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. Our teams are prepared with strategically located equipment in case of fire emergency in our area including Morehead City, Swansboro, and Hubert.
Choose SERVPRO of Carteret & East Onslow Counties, a local company that specializes in fire, water and storm damage restoration. We are Here to Help® and ready to respond to fire, wind and soot conditions in our local communities.
Give us a call at 910-326-1344
Have Questions About Fire, Smoke, or Soot Damage? Call Today – (910) 326-1344
Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
